At no999 we treat your personal data the same way we treat your money — carefully, transparently, and only for the purposes you would actually expect. This policy explains exactly what we collect, why we collect it, who sees it, and how long we keep it.
no999 does not sell, rent, or trade your personal data to third parties for marketing. Your information is used solely to operate, secure, and improve the platform — nothing else.
We only collect what we genuinely need. Registration requires your name, date of birth, CNIC number, mobile, and email. We do not ask for information that has no operational purpose at no999.
You can request access to your data, ask for corrections, or request deletion of your account data at any time by contacting no999 support. Requests are handled within 30 days.
All data transmitted between your device and no999 is protected by TLS encryption. Sensitive data including payment information and CNIC details is stored in encrypted form at rest.
When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, or SadaPay, no999 does not store your wallet credentials. The transaction is processed through the provider's secure gateway directly.
no999 does not use your gaming data or browsing behaviour to build advertising profiles or to sell targeted advertising to third parties. Any communications you receive from no999 are platform-related only.
This Privacy Policy applies to the no999 platform at no999.biz and all related services, including games, sports betting, customer support interactions, and any communications sent by no999 to registered members. Reading this policy before you register is a good idea — it will tell you exactly what happens to the information you provide when you create an account at no999.
no999 has written this policy specifically for Pakistani users. We have avoided unnecessary legal phrasing wherever possible. If any section is still unclear after reading it, contact support and we will explain it in plain terms.
no999 is an online casino and sports betting platform operating at no999.biz, specifically designed and built for Pakistani users. All transactions on no999 are conducted in Pakistani Rupees (PKR). For the purposes of this Privacy Policy, "no999", "we", "our", and "us" refer to the platform operator responsible for the no999 service.
When you create an account at no999, you are entering into a direct relationship with us as the data controller — meaning we determine the purposes for which your personal data is processed and how it is handled. This Privacy Policy describes that processing in full.
If anything in this Privacy Policy is unclear or you want to ask a specific question about how no999 handles your data, contact us at support@no999.biz before or after registering.
no999 collects personal data in four main ways: information you provide directly, information generated by your use of the platform, information from payment providers, and information from identity verification processes. Below is a breakdown of each category.
When registering at no999 or using its services, you may provide:
When you use the no999 platform, certain technical data is generated automatically:
When you make a deposit or request a withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer, or card payment, the relevant payment provider confirms the transaction status to no999. no999 receives confirmation data including transaction reference numbers, amounts, and the source payment identifier (such as a masked mobile wallet number). Full wallet credentials or card numbers are never transmitted to or stored by no999.
When no999 requests identity verification, you may be asked to submit document images for review. These images are reviewed by the no999 compliance team solely for the purpose of confirming identity and age. Verification documents are stored securely for the duration required by our data retention policy and are not used for any other purpose.
| Data Category | Examples | Collected At | Required? |
|---|---|---|---|
| Identity Data | Name, DOB, CNIC number | Registration / Verification | Yes — mandatory |
| Contact Data | Mobile number, email, address | Registration | Yes — mandatory |
| Financial Data | Transaction references, amounts | Each transaction | Yes — auto-generated |
| Technical Data | IP address, device, browser | Each session | Yes — auto-generated |
| Gaming Activity | Bets, game results, session logs | During gameplay | Yes — auto-generated |
| Communications | Support chat transcripts, emails | When you contact us | Only when provided |
| Verification Documents | CNIC image, selfie if requested | Verification process | Before first withdrawal |
Every use of your personal data at no999 has a specific, documented purpose. We do not process data speculatively or for purposes we have not defined in advance. The main purposes are as follows:
Your identity and contact data are used to create and maintain your no999 account, process your transactions, send account-related communications (such as deposit confirmations, withdrawal notifications, and security alerts), and provide access to the games and betting markets on the platform. This is the core processing that makes the service function.
no999 is required to verify the identity of account holders before processing withdrawals. Your CNIC and verification documents are processed for this purpose. Additionally, transaction data is monitored for patterns consistent with money-laundering activity as part of no999's compliance obligations. This processing is not discretionary — it is a mandatory operational requirement.
Technical data including IP addresses, device fingerprints, and login patterns is used to detect and prevent fraudulent activity at no999. This includes identifying duplicate accounts, detecting unauthorised login attempts, and flagging transaction patterns that are inconsistent with normal individual use.
Gaming activity data is used by no999's responsible gaming system to identify patterns that may indicate problematic gambling behaviour — such as significantly increased session frequency, rapid deposit escalation, or activity outside normal hours. Where such patterns are identified, no999 may proactively reach out to affected players or apply account controls in accordance with our Responsible Gaming policy.
Communications you submit via live chat or email are retained and used to resolve your query and, in aggregate (without identifying you individually), to improve the quality and efficiency of the support service at no999.
Anonymised and aggregated data about how players navigate the no999 platform, which games are most popular at different times, and where players encounter friction is used to guide product development decisions. This analysis does not involve processing that identifies individual players.
If you have opted in to marketing communications at no999, your email address and mobile number may be used to send you information about promotions, bonuses, and platform news. You can opt out at any time via the Notifications section of your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.
no999 processes your personal data on the following legal bases depending on the processing activity:
no999 does not sell your personal data to third parties. We share data only where necessary for a defined operational purpose and only with categories of recipient that have been assessed as appropriate. The categories of recipient are:
Transaction data is shared with payment providers (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners, and card processors) to the extent necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and is bound by applicable financial services data protection obligations.
Where no999 uses a third-party verification service to confirm identity documents, your submitted documents and the extracted data points are shared with that service for verification purposes only. The service is contractually prohibited from using your data for any other purpose.
no999 uses hosting, database, and security infrastructure provided by reputable technology companies. These providers process data on no999's behalf under data processing agreements that restrict their use of your data to providing the contracted service.
no999 will disclose personal data to relevant authorities if required to do so by a legally valid formal request, court order, or regulatory requirement. no999 will not voluntarily disclose data to authorities beyond what is required by a specific legal obligation. Where permitted, no999 will notify you before complying with such a request.
no999 has never sold player data and will not do so in the future. If you receive a communication claiming to be from no999 that solicits personal information or directs you to a different website, treat it as fraudulent and contact support@no999.biz immediately.
no999 retains your personal data for as long as necessary to serve the purpose for which it was collected, subject to any legal obligations that require us to retain it for a specific minimum period. The main retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Account lifetime + 5 years after closure | Operational and legal compliance |
| Identity verification documents | 5 years from verification date | AML regulatory requirement |
| Transaction records | 7 years from transaction date | Financial record-keeping obligation |
| Gaming activity logs | 3 years from session date | Dispute resolution and responsible gaming |
| Support communications | 3 years from case closure | Service quality and dispute evidence |
| Marketing consent records | Until withdrawal of consent + 1 year | Consent audit trail |
| Technical/session logs | 12 months | Security monitoring |
When data reaches the end of its retention period at no999, it is securely deleted or anonymised so that it can no longer be associated with your identity. Anonymised data may be retained indefinitely for aggregated statistical purposes.
no999 uses cookies and similar technologies to ensure the platform functions correctly, to maintain your login session, and to collect anonymised analytics about platform usage. Cookies are small data files stored in your browser. You can control cookies through your browser settings, though disabling certain cookies may affect how the no999 platform works.
| Cookie Type | Purpose | Required |
|---|---|---|
| Login session management, security tokens, fraud prevention. Without these cookies the platform cannot function. | Yes — cannot be disabled | |
| Remembering your language preference, game settings, and display choices across sessions at no999. | Recommended | |
| Anonymised data about which pages are visited and how long players spend on each section. Used to improve no999's interface and content. | Optional — can be declined | |
| no999 does not use third-party advertising or tracking cookies. No marketing cookies from external ad networks are deployed. | Not used |
To manage your cookie preferences, access your browser settings. Most modern mobile browsers on Android and iOS allow you to clear cookies, block cookies by site, or disable third-party cookies. If you clear cookies and have chosen to stay logged in at no999, you will need to log in again.
You have specific rights in relation to the personal data no999 holds about you. These rights are genuine and exercisable — submitting a request to no999 will be acknowledged within 5 business days and responded to substantively within 30 days.
To exercise any of these rights, contact no999 at support@no999.biz with the subject line "Data Subject Request" and a description of what you are requesting. We will respond with a confirmation of receipt within 5 business days and a full response within 30 days. Identity verification may be required before we can process the request to protect against unauthorised data access.
no999 applies a layered approach to data security, combining technical controls, operational procedures, and staff training to protect personal data against unauthorised access, disclosure, or loss.
no999 conducts regular security reviews and vulnerability assessments of its platform infrastructure. All staff with access to player data complete mandatory data protection training as part of their onboarding and on an annual basis thereafter. Third-party service providers who process data on no999's behalf are assessed for security compliance before engagement and monitored on an ongoing basis.
In the event of a data security breach at no999 that could pose a risk to your rights, we will notify affected players as promptly as possible and take immediate steps to contain and remediate the breach. The notification will describe the nature of the breach, what data was affected, the steps no999 has taken in response, and any action you should take to protect yourself.
no999 is strictly 18+ and does not knowingly collect personal data from individuals under 18 years of age. Age is verified at the point of account registration through self-declaration, and identity document verification is used to confirm declared age before withdrawals are processed.
If no999 discovers that an account has been created by a person under 18, the account will be closed immediately, all data associated with the account will be deleted (subject to any legal obligation to retain specific records), and any deposits made will be returned to the payment method used.
If you are a parent or guardian and believe your child has created a no999 account, please contact support@no999.biz immediately with the account details. no999 will investigate and take appropriate action within 24 hours of receiving the report.
no999 may update this Privacy Policy from time to time to reflect changes in the platform, the services offered, or applicable requirements. When material changes are made, the "Last updated" date at the top of this page will be revised and registered account holders will be notified by email.
If a proposed change significantly affects how no999 processes your data in a way that you might not reasonably have anticipated, we will provide at least 14 days' notice before the new policy takes effect for existing accounts. Your continued use of no999 after the effective date constitutes acceptance of the revised Privacy Policy. If you do not accept the changes, you should contact support to request account closure before the effective date.
Policy update notifications are sent to the email address registered to your no999 account. Keep your email address current in your account settings to ensure you receive these notifications.
For any question, concern, or request relating to how no999 handles your personal data, you can reach us through the following channels:
no999 targets a response time of 5 business days for privacy-related queries and 30 days for formal data subject requests. If a request is complex or involves large volumes of data, no999 may extend the response period by up to an additional 30 days and will notify you of the extension before the initial 30-day period expires.
Last updated: 1 January 2025. This policy applies to all no999 accounts regardless of registration date.
You now know exactly how no999 handles your personal data. Register in under two minutes, deposit from Rs 500 via Easypaisa or JazzCash, and claim your 100% welcome bonus up to Rs 10,000. All transactions in PKR, all data handled as described in this policy.
Online gaming should be entertainment, not a solution to financial pressure. Set deposit limits, use session controls, and take breaks when needed. All tools are available in your no999 account dashboard. For detailed guidance, visit our Responsible Gaming page.